PLEASE READ SERVICE AGREEMENT CAREFULLY. BY PURCHASING OUR SERVICES, YOU ACKNOWLEDGE ACCEPTANCE OF THESE TERMS.

(COLLECTIVELY THE “AGREEMENT”), BECOME A BINDING LEGAL COMMITMENT BETWEEN YOU (OR THE BUSINESS ENTITY THAT YOU REPRESENT) AND CONNECTIERGE, A DIVISION OF WARM CONNECTIONS LLC AND ITS RESPECTIVE OFFICERS, DIRECTORS, SUCCESSORS AND ASSIGNS (HEREINAFTER REFERRED TO AS “CONNECTIERGE,” “WE” OR “US”) AND WILL GOVERN YOUR ACCESS TO AND USE OF THE SERVICES.

IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCEPT THEM, CREATE AN ACCOUNT, OR USE THE PLATFORM. IN THE EVENT OF A CONFLICT BETWEEN THESE TERMS OF SERVICE AND THE ADDITIONAL AGREEMENTS INCORPORATED HEREIN BY REFERENCE, THESE TERMS OF SERVICE SHALL PREVAIL.

CONNECTIERGE reserves the right to make changes to these Terms at any time.

This Service Agreement ("Agreement") is made between Connectierge™, a DBA of PhoenixFly LLC, located at 30 N Gould St #25168, Sheridan, WY 82801 ("Company"), and the client ("Client") signing up for an account.

1. Services Provided: Connectierge™ will provide virtual assistant services as agreed upon with the Client, this will include providing access to a personal Connectierge™ during business hours via Slack Connect, In-house task management for general administrative support, business projects, and more. Community & Membership Support Services: Membership registration assistance and onboarding, handling support tickets and monitoring community posts, managing community engagement and gamification levels, assisting with course content and event scheduling. Full-time pro-membership & marketing includes CRM management, social media, and marketing services.

2. Payment Terms: The Client agrees to pay Connectierge™ for services rendered, as per the agreed-upon rates. Membership & retainer payments are due monthly and As-Needed VA support tasks are billed at the completion and approval of the job.  The Client may cancel services at any time by contacting [email protected] or writing to the company's address. 

3. Termination Provisions: The Client may terminate this Agreement at any time. Upon termination, all outstanding payments are due immediately. Connectierge™ reserves the right to terminate the Agreement with a 30 day notice or if the Client fails to make timely payments or breaches any terms of the Agreement.

Cancellation Policy: Client needs to provide a 48 hour notice to cancel the account and stop future charges. Notice can be provided by

Slack Connect with the Connectierge or Supervisor

Email to: [email protected] or in

Writing to: PhoenixFly LLC, 30 N Gould St # 25168, Sheridan, WY 82801

4. Confidentiality: Both parties agree to maintain confidentiality of any proprietary or sensitive information exchanged during the term of this Agreement. This includes, but is not limited to, business plans, client lists, and financial information.

5. Limitation of Liability: Connectierge™ shall not be liable for any indirect, incidental, or consequential damages arising out of or related to this Agreement.

6. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming.